Skip to main content

I cannot find the content created in Theme Editor to translate in your app

If you want to edit texts built with Rich Text in your theme, you need to do it inside our app under: Translations → Theme → Templates

Important Clarification​

In some cases, there might be a misunderstanding:

You cannot find and edit content directly in the Pages, Products, or Collections sections of our app.

Instead, please check the Theme section to determine what type of content it actually is. Sometimes, it might be Rich Text.

image.png

In that case, edits should be made under: Translations → Theme → Templates

Where to Find This Content​

This is where all content built with Rich Text, Collapsible Content, Theme-built blocks (like Image with Text) is stored.

Important Notes​

The Templates section can contain a lot of content, so it might lag sometimes.

To quickly find what you need, use your browser’s search:

  • Windows: Ctrl + F
  • Mac: Cmd + F

If you still cannot find or edit the content, please send us at [email protected] the exact text and grant store access. We’ll be happy to assist you.